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FAQ (Frequently Asked Questions)
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Ordering & Label Design

Pricing & Shipping

Wine FAQ's

Back Labels

 


 

Ordering & Label Design

How do I design my labels?

-Click the “Personalize” link at the top of the page in the navigation bar
-Choose a wine and click on the “Customize Your Label” link
-Design your label
-Save it when you are finished
-Choose your quantity of personalized wine in the shopping cart (multiple bottle orders receive quantity savings)


Hey, where did my saved labels go?!

To access your saved labels:
-Sign into your account
-Click the “Personalize” link at the top of the page in the navigation bar
-Choose a wine and click on the “Customize Your Label” link
-Click the "My Saved Labels" link located in the top right corner of the templates page - this will take you to your saved labels

 
Why doesn't Windows XP work with Internet Explorer 8 on designing labels?

The design tool requires Internet Explorer 9 and 10.  Microsoft is no longer supporting  XP,  so they are not updating the latest  Internet Explorer to work with Windows XP.  Please use Google's Chrome or Mozilla Firefox if you are using Windows XP.

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Does it cost extra to custom-label my wine?

No, all wine prices include our standard custom labels at no additional charge.

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What can I put on my label?

We have many templates available which you can customize on the website with our label designer. As long as the label does not have profanity, threats, nudity, or violate copyright or trademark, you can unleash your creativity. BARGETTO WINERY Personalized Labels has the right to refuse any label that may violate copyright, trademark, or alcoholic bureau regulations. Alcohol bureau regulations prohibit images containing the following: state and national flags, pornography, profanity, and military emblems or symbols, or imply the word “health” or any health benefits.

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Do you charge set up fees for custom labels or images?

All of the label design services are included in the price.

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Is there a minimum order for custom labels? 

You can order a single bottle or multiple bottles – either way the labels are included in the purchase price. Multiple bottle purchases receive quantity savings, 3-5 cases 10%, 6+ cases 15%.

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Can I just order labels without the wine?

At this time, personalized labels are only available on our BARGETTO WINERY Personalized Labels wines and are not sold separately.

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What can I do if my label or wine is wrong, or if my wine is delivered damaged?

-Wrong Labels – We will express mail corrected labels directly to the customer with complete instructions on how to apply.

-Wrong Wine or Damaged Bottles – We will pick up and replace the wine or issue a credit or refund depending on the customer's preference.

-Please see our full return policy here
 

What is your return to policy?

We guarantee our products from defects or broken goods (refused delivery) for a period of 30 days. Refunds cannot be issued for shipments returned due to orders placed by any persons under 21 years of age. Please see our full return policy here

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How can I pay for my wine?

We accept Visa, MasterCard, and American Express.

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Pricing & Shipping

How much does it cost for the personalized wine?
-Please refer to the current pricing on our site
-Bulk discounts are 3-5 cases 10%, 6+ cases15%
 
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How much does it cost to ship? 
 
  1-2 bottles 3 bottles 4-6 bottles 7-12 bottles Assembly Time Shipping Time
FEDEX   
CA
$17.00 $19.00 $21.00 $27.00 3-4 business days 1-3 business days
WINERY DIRECT FEDEX 
CO, DC, FL, IA, ID, IL, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NM, NV, NY, OH, OR, PA, RI, SC, TX, VA, VT, WA, WI, WY 
$20.00 $23.00 $30.00 $47.00 3-4 business days 3-7 business days
FREIGHT FORWARDER       
AL, AR, AZ, CT, DE, GA, IN, KS, KY, MS, NJ, OK,TN
$26.00 $29.00 $41.00 $68.00 3-4 business days 1-3 weeks
UPS AIR
HI and AK (Metro)
$38.00 $55.00 $67.00 $114.00 3-4 business days 3-7 business days
Outside of Metro HI/AK add $17 $55.00 $72.00 $84.00 $131.00 3-4 business days 3-7 business days
No shipments to SD, UT & WV. (No web orders for TN and KY)

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Why is shipping wine so expensive?

Wine is heavy and fuel is expensive these days. Wine shipments can weigh in excess of 40 pounds and are enclosed in specialty packaging to ensure safe travel to arrive intact and undamaged at your home.

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Where do you ship? 

We ship to 47 States including AK AL AR AZ CA CO CT DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA RI SC TN TX VA VT WA WI WY.

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Why can't you ship to all 50 states? 

If your state is not included in the 47 - we are so sorry!  Since the repeal of prohibition, individual states and the federal government have regulated the sale and distribution of alcoholic beverages, and we are not allowed to ship to your state at this time due to governmental regulations currently in place. Each state has its own laws, and rarely are they the same. To find out more about government regulations regarding wine shipments, go here:  www.freethegrapes.org

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How long does an order take?

Custom label orders take 1 week for printing and labeling PLUS the shipping time listed on the above shipping matrix. If you are placing a “will-call” order please allow 1 week.

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Where does your wine ship from?

All orders are shipped from our facility located in Soquel, California.

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Wine FAQ’s

At what temperature should I serve my wine?

Recommended temperatures:

Serve chilled at 52° - 62°

Sauvignon Blanc
Chardonnay

Serve at 62° - 68°

Merlot 
Cabernet Sauvignon

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When should I drink my wine?

This schedule provides a general rule of thumb for aging, counting from the vintage date of the wine (non-vintage (NV) champagnes can be counted from their release date). Remember, if properly stored, some wines may keep longer. If you intend to cellar wine, be sure to taste it periodically to evaluate if it is improving to your preference.

Typical Wine Aging Recommendations

1 - 2 Years
Chenin Blanc
Rosé
Extra Dry Champagne 

2 - 3 Years
Pinot Grigio
Fumé Blanc
Sauvignon Blanc
Semillon
Gewürztraminer
Riesling

3 - 4 Years
Blanc de Noir Champagne
Brut Champagne
Chardonnay
Pinot Noir

4 - 6 Years 
Cabernet Sauvignon
Meritage
Merlot
Petite Sirah
Shiraz
Syrah
Zinfandel

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Storage Recommendations

If you plan on storing your wine to enjoy later, it is best laid on its side (to keep the wine in contact with the cork so it won't dry out and allow air in to spoil), in minimal to no light, and in a temperature range of 50-65 degrees with moderate humidity.

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How many glasses are in a bottle? 

Typically 4 - six-ounce glasses per one full-sized (750 ml. or 25.4 oz) bottle
So 1 case of 12 bottles = 48 servings

Magnum wine bottles are the equivalent of 2 regular sized wine bottles (750 ml.)

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BARGETTO WINERY Back Labels

 

      

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