Returns

If you are dissatisfied in any way with your purchase, please contact us and we will do our best to correct the situation. A return authorization must be issued by one of our customer support staff prior to any refunds through our contact page. No refunds can be issued for shipments returned due to orders placed by any persons under 21 years of age, or because a person of at least 21 years of age was not available to receive the delivery.

Damaged Merchandise

It is unusual to receive a damaged product from BARGETTO WINERY Personalized Labels. However, in the event you do experience a problem with a shipment, please contact us within 30 days of your purchase date by visiting our contact page and submitting a request. We may require the return of any unopened bottles to us for quality control information; this will be determined once a return has been initiated. We may offer a replacement, a discount, a refund or an account credit to be used for a later purchase.

Dissatisfaction with the the Taste of the Wine

BARGETTO WINERY Personalized Labels guarantees the wines we offer are of premium quality and carefully selected by our expert resident curators from the wine trade and hospitality industries. As the “taste” of wine is subjective, we do not guarantee you will like the “taste” of the wine(s) ordered, and return authorizations are not available for this reason. We do our best to provide as much information in assisting with wine selections that you will enjoy, and if you have any questions regarding your potential wine selection, please send us a message through our contact page.

Altering or Canceling an Order

Once an order has been submitted, you must contact BARGETTO WINERY Personalized Labels to change or cancel an order. Please go to our contact page for all inquiries. Please note: we are unable to cancel or change an order that has already been processed for shipment.

Refunds

Refunds for items will be credited in the same form as the original payment type. Original shipping and handling charges are not refundable.